Privacy Policy

Less2Care B.V. respects the privacy of the visitors to its website, in particular their rights regarding the automated processing of personal data.

In consideration of complete transparency with our customers, we have therefore formulated and implemented a policy regarding these processing operations, their purpose and the facilities for data subjects to exercise their rights as best possible. 

For all additional information on the protection of personal data, please visit the Dutch Data Protection Authority's website: https://autoriteitpersoonsgegevens.nl/nl.

We do not place non-anonymised analytical cookies and/or tracking cookies on your computer, mobile phone or tablet unless you accept the use of cookies and other tracking systems on the website.

By continuing to visit this website, you are accepting the following conditions of use.  

Until such time as a new version replaces the current version, the version of the privacy policy currently available on the website is the only version that applies while you visit the website.

Article 1 – legal provisions

1. Website (hereinafter also “The website”): https://less2care.com
2. Controller for the processing of personal data (Hereinafter also: "The administrator"): Less2Care B.V., with registered office in Overkampsweg 25, 8102 PH, Raalte NL, Ch. of Comm. number: 70550190

Article 2 – access to the website

The access to the website and use thereof is strictly personal. You are not to use this website or the data and information provided on it for commercial, political or advertising purposes or for any commercial offers and, in particular, not for unsolicited electronic offers.  

Article 3 – the content of the website

All trademarks, images, texts, comments, illustrations, (animated) pictures, video images, sounds, as well as all technical applications that may be used to enable the website to function and, more generally, all components used on this site, are protected in law by intellectual property rights. Without the prior written consent of the controller, any reproduction, reiteration, use or adaptation, in any manner whatsoever, of all or merely part thereof, including the technical applications, is strictly prohibited. If the administrator does not take immediate action against any infringement, this cannot be interpreted as tacit consent or waiver of legal proceedings.

Article 4 – the administration of the website

For proper management of the website, the administrator may at any time:

• suspend, interrupt or restrict access to all or part of the website for a certain category of visitors
• remove any information that may interfere with the functioning of the website or that conflicts with national or international legislation or with internet etiquette
• render the website temporarily unavailable in order to perform updates. 

Article 5 – responsibilities

The controller accepts no responsibility under any circumstances for failure, malfunctions, difficulties or interruptions in the functioning of the website that lead to the website or any of its functionalities being inaccessible. The means by which you establish connection to the website is your own responsibility. You should take all appropriate measures yourself to protect your equipment and your data against threats, including virus attacks on the Internet. You are also personally responsible for the websites and data you decide to consult on the internet.

The administrator is not liable for any legal action taken against you:

• due to use of the website or services accessible via the internet
• due to infringement of the terms and conditions of this privacy policy

The administrator is not responsible for any damage you, your equipment or third parties incur that results from your connection to or use of the website. You will refrain from any action against the administrator as a consequence of this.

If the administrator becomes involved in a dispute as a consequence of your use of this website, it will be entitled to recover from you all consequential damage it suffers now or in the future. 

Article 6 – collection of data

Your data are collected by Less2Care B.V. and one or more external controllers. Personal data is understood to mean: all information about an identified or identifiable natural person; an identifiable natural person is someone who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or one or more elements characterising physical, physiological, genetic, psychological, economic, cultural or social identity.

The personal data collected on the website are mainly used by the administrator to maintain the relationship with you and, if applicable, for processing your orders.  

Article 7 – your rights in relation to your data

Based on Article 13(2)(b) GDPR, everyone has the right to access and rectify or erase their personal data or restrict their processing, as well as the right to object to processing and the right to data portability. You can exercise these rights by getting in touch with us via info@less2care.com 

Any such request should be accompanied by a copy of a valid identity document bearing your signature, together with a statement of the address at which you can be contacted. You will receive a reply to your request within 1 month of its submission. Depending on the complexity of the requests and their number, this deadline may be extended by 2 months if necessary.

Article 8 – processing of personal data

If the visitor is suspected of having infringed any laws or regulations and in respect of which the authorities require personal data collected by the administrator, such data will be provided to them after receipt of an explicit and justified request from those authorities, and such personal data will then no longer fall under the protection of the provisions of this privacy statement. 

If certain information is necessary to access certain functionalities of the website, the controller will indicate the mandatory nature of this information at the time of requesting the data.

Article 9 – commercial offers

You may receive commercial offers from the administrator. If you do not wish to receive these (any longer), you should send an email to the following address: info@less2care.com.

If you encounter any personal data during your visit to the website, you must refrain from collecting them or any other unauthorised use, and also refrain from any act that violates the privacy of that/those person(s). Under no circumstances is the controller responsible in the above-mentioned situations. 

Article 10 – data retention period

The data collected by the administrator of the website will be used and retained for the duration stipulated by law. 

Article 11 – cookies

1. A cookie is a small text file that is placed on your computer's hard drive when you visit our website. A cookie contains data that enables you to be recognised upon each visit to our website. This allows us to tailor our website specially to you and facilitate logging-in. When you visit our website, we inform you about the use of cookies by displaying a banner. By continuing to use our website, you accept their use. Your consent is valid for a period of thirteen months.  
2. We use the following types of cookies on our website

– Functional cookies: such as session and login cookies for maintaining session and login information. 

– Anonymised analytical cookies to acquire insight into visits to our website based on information on visitor numbers, popular pages and topics. This allows us to provide better communication and information more attuned to the requirements of visitors to our website. We are unable to see who visits our websites or from which PC a visit is made. 

– Tracking cookies: such as advertising cookies that are designed to display relevant advertisements. Personal interests can be derived from the information about visited websites. By using this for example, organizations are able to display advertisements to the visitors of their website. Tracking cookies make it possible to set up profiles for people and treat them differently. As a rule, tracking cookies process personal data.  

3. More specifically, we use the following cookies

– Facebook Ads (tracking cookie)
– Instagram Ads (tracking cookie)
– Google Adwords (tracking cookie)
– LinkedIn Ads (tracking cookie)
– Hotjar
– ActiveCampaign
– Hubspot

4. When you visit our website, cookies that originate from the controller and/or third parties may be installed on your equipment. 
5. For more information on the use, management and removal of cookies for each operating system type, we invite you to consult the following link:  https://autoriteitpersoonsgegevens.nl/nl/onderwerpen/internet-telefoon-tv-en-post/cookies#faq

Article 12 – visual material and offered products

No rights can be derived from the visual material associated with the products offered on the website.

Article 13 – applicable law

These terms and conditions are governed by the Laws of the Netherlands. The court of the administrator's place of business has exclusive jurisdiction in any disputes pertaining to these terms and conditions, except where a statutory exception applies. 

Article 14 – contact

For questions, product information or information about the website itself, please get in touch with: Monique van Duuren, info@less2care.com, +31 (0) 20 820 36 80.